Terms of Service

These Terms of Service ("Terms") govern your use of The SG Winery (Taiwan) ("the Shop") as a customer. By accessing and using the Shop, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Shop.

 

1. Eligibility:

1.1 Age Requirement: By using the Shop, you confirm that you are of legal drinking age in your jurisdiction. If you are not of legal drinking age, you are prohibited from using the Shop.

 

2. Product Information and Availability:

2.1 Product Descriptions: The Shop provides descriptions and images of our wine products for informational purposes. We strive to accurately represent the products, but we do not warrant that the descriptions or images are error-free, complete, or current.

2.2 Availability: Our product offerings are subject to availability. We make efforts to ensure that products displayed on the Shop are in stock. However, availability may vary, and we reserve the right to modify or discontinue any product at any time without prior notice.

 

3. Ordering and Pricing:

3.1 Order Acceptance: When you place an order through the Shop, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion. 

3.2 Pricing: The prices displayed on the Shop are in the currency specified and are exclusive of applicable taxes, shipping, and handling charges unless stated otherwise. We make efforts to ensure that the prices are accurate, but errors may occur. In the event of an error in pricing, we reserve the right to cancel or adjust the order accordingly.

3.3 Payment: Payment for orders placed through the Shop must be made through the available payment options provided. You agree to provide accurate and complete payment information. By providing your payment details, you authorize us to charge the total amount for the products and any applicable fees to the selected payment method.

 

4. Shipping and Delivery:

4.1 Shipping Restrictions: The sale and delivery of wine may be subject to legal restrictions in your jurisdiction. It is your responsibility to ensure that the purchase, importation, and delivery of wine comply with applicable laws, including age restrictions. We reserve the right to refuse or cancel orders if we believe they violate any laws or regulations.

4.2 Shipping Address: You are responsible for providing an accurate and complete shipping address. We are not liable for any delays, misdelivery, or non-delivery resulting from inaccurate or incomplete information provided by you.

4.3 Delivery Timeframes: We make reasonable efforts to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control. Any delivery dates or estimates provided are for informational purposes only and are not guaranteed.

 

5. Returns and Refunds:

5.1 Return Policy: Due to the nature of our products, we generally do not accept returns. However, if you receive a damaged or defective product, please contact us within 3 days from the delivery date, and we will assess the situation and provide a suitable solution.

5.2 Refunds: In the case of a valid return, we may offer a replacement, store credit, or refund at our discretion. Refunds will be issued to the original payment method, and any applicable fees or charges may be deducted.

 

6. Intellectual Property:

6.1 Ownership: All content, including text, graphics, logos, images, product descriptions, and trademarks displayed on the Shop, are the property of The SG Winery (Taiwan) Co. Ltd or its licensors. You may not use, reproduce, modify, or distribute any content from the Shop without our prior written permission.

 

7. Indemnity

You agree to indemnify, defend and hold harmless The SG Winery (Taiwan) Co. Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Taiwan.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Taiwan.

By using this website and agreeing to these Terms, you consent to The SG Winery (Taiwan) Co. Ltd’s use of cookies in accordance with the terms of The SG Winery (Taiwan) Co. Ltd's privacy policy.

We reserve the right to amend these Terms from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the Terms as amended.